We are using this page to compile resources for all of our staff members and we will continue to update as we find more. 

Please keep in mind that these sites are updated daily, so information may change. 

For any questions please ask your manager or email Sara Burns at

Facebook group

Join our Icon Entertainment Staff Updates Facebook group for the latest announcements and communication!


USBG Foundation

Grant Program for bartenders. Just provide a copy of your last paycheck to apply:


For musicians. MusiCares has established the COIVD-19 Relief Fund to help peers in the music community affected by the Coronavirus pandemic.


Tennessee Unemployment Home Page

COVID-19 Unemployment for Employees


United Way

Has a page for COVID-19 Resources.

Metro Action Commission - Customer Care 

Assistance with rent, mortgage, utilities, prescriptions, etc.

615-862-8860 x 70100


Rooftop Nashville

Housing and rent assistance

Article from the Tennessean about access to unemployment benefits:


Golden Rule 

Grants for qualified restaurant/hospitality workers.

Restaurant Opportunities Centers United

Resources and financial assistance to restaurant workers impacted by the coronavirus crisis.

Tennessee Action for Hospitality

FAQs and Resources 

Tennessee Entertainment Commission

Resources for Employees in the Entertainment Industry

Nashville Response Fund

Tennessee Department of Human Services

Emergency cash assistance available for qualifying families

Financial Empowerment Center

One-on-one financial counseling via telephone to help those affected by the tornado and the coronavirus pandemic.

Make an appointment:

More information via the Tennessean:

​Restaurant Employee Relief Fund

Apply for a grant starting Thursday, April 2, 2020.

Each approved grant is $500.

More information about the CARES Act as it applies to independent contractors:

Tennessee Action for Hospitality

“A Fund For Us”

Individuals of qualified businesses can apply starting Monday, April 13. 

Nudie's Honky Tonk, Skull's Rainbow Room, House of Cards and Johnny Cash's Kitchen & Saloon have all been qualified.


Supplemental Nutrition Assistance Program and Tennessee Food Stamp

Metro Nashville Public Schools

MNPS will offer free student meals along with food boxes at several school locations throughout Davidson County. Visit the website link for locations, times and details:

The HELP Center 

Food Pantry



Second Harvest

Food Pantry


Assistance Petition


Tennessee Action for Hospitality



BernardHealth - COVID-19 Hotline

This is our new health insurance broker information. Employees can contact them with questions about COVID-19 or about healthcare in general. Please don't call this line if it's an emergency. If you are experiencing a medical emergency, call 911.

(800) 505-0750

COVID-19 Testing Sites

The whole visit may not be free, but the test itself is. Everyone should call their primary care physician or the testing site before going to make sure (1) they can be tested and (2) they don’t get overcrowded.

Employees can use Blue Cross Blue Shield telehealth if you are on the BCBS health insurance medical plan by logging into your account or registering at . Then click “my health + wellness,” then click “physician now” if you would rather not leave the house. 

Protect Your Family's Mental Health

Specific Assistance


Please use the Specific Assistance button below to let us know of specific problems you're having. (For example, a flat tire, grocery delivery assistance, help with laundry, etc.) We will do our best to meet as many needs as possible or connect you with resources that can help.

Frequently Asked Questions about Unemployment:

Updated 3/31/20

What if I don’t hear from them?

  • If you do not hear from them, please call the Unemployment Office. Please do not ask Sara Burns about the status of your claim, as she cannot check on individual claims. 

TN Unemployment is asking about the jobs I applied to this week. How do I answer that?

  • This is something the TN Unemployment Office requests to make sure you're looking for a job and not just relying on unemployment to get you by. They may change this with COVID-19, but as of now, this is something they ask for. You still have your position with us when we open, but we recommend following the rules that TN Unemployment asks for.

What if I am a 1099 employee?

  • You can file for unemployment! Just answer that you are a contract employee. We will receive a letter within 7 business days asking about your employment with us, where we will verify that you are a 1099 employee.

Will we receive the CARES Act stimulus to our unemployment even if we applied before it was passed?

  • Yes, you will receive an extra $600 per week no matter when you applied for unemployment.

What does the timeline look like for unemployment?

  • Originally it is 21 business days, however with the spike in claims as well as the CARES Act making the timeline to process claims shorter it is harder to say. If you have any questions about the status of your claim it is best to contact unemployment.

What do I put for gross salary?

  • We recommend looking at your 2019 W2 gross salary and dividing it by the number of hours you usually work in a week. You can also take your hourly rate and times it by the number of hours you usually work in a week. So for example, if you work 40 hours a week for 52 weeks you would divide your gross salary by 2080 or times your hourly rate by 2080.

If I have a different state ID and they ask what state I want to file in, what do I put?

  • Tennessee. Your working hours are connected to the state that you are currently working in.

For the question that asks "Within the last 12 months, have you received a notice of termination or layoff from your job or received documentation that you are separating from military service?” what do we put?

  • Answer: "No, I have not recently received notice of termination or military separation." There is a question later that asks if you lost your job due to COVID-19 that you will say yes to.

If I am denied, what do I do?

  • If for some reason you are denied, please appeal. The appeal process includes the state contacting our Director of Personnel Sara Burns with questions. The answers she will have for them will make you eligible for unemployment.

You sent in a mass unemployment claim on behalf of the hourly employees. What does that mean?

  • This means that I sent in all hourly employee information to the Tennessee Department of Labor and Development where Unemployment is located and filed on your behalf.

Since you filed on our behalf, what do I have to do?

  • You just need to be on the lookout for any sort of contact from the state. This could be by phone, e-mail or mailing address.

If you have any other questions please e-mail 

 © Icon Entertainment Group 2020